| Adopts the styles used by the hospital, including font and formatting preferences, patient header and screen style; |
| Allows input such as scanned documents to import historical or outside data; |
| Allows the patient to select which person is given permission to view what type of information, so a patient could restrict some information to a spouse and make other information available to the larger family, yet keep a nosey neighbor curious; |
| Allows user customization. |
| Applies the best principles of customer relationship management (CRM) to health care. |
| Assists investigators to inform patients about research protocols, provide consent forms, and provide reminders or other event-based notification of the patient for protocol adherence; |
| Automatically provides DRG and ICD-9 based patient educational materials, and will log the patient's acknowledgement of the materials; |
| Displays both current results and historical results as made available through the hospital's clinical information system; |
| Displays graphical material such as x-rays if available through the hospital's clinical information system; |
| Displays user defined graphical representations of trended clinical data, either through the hospital's clinical information system capabilities, or through a separate module; |
| Educates patients on the purposes of the medications, their regimens and the dosing schedules used; |
| Informs the patient about the meaning of alarms, notices, and warnings; |
| Interfaces both inpatients and hospital based outpatients wherever the hospital's clinical information system is installed; |
| Interfaces the full data stream from clinical monitoring and medical devices through the hospital's clinical information system, through the nurse call functions of PatientCentralTM, and through its disabled patient functionalities; |
| Interfaces with the hospital's clinical information system, and through it, with other information systems and medical devices; |
| Interfaces with the search capabilities of the hospital's clinical information system as well as the Internet; |
| Maintains a log of what person accesses the data. |
| Maintains a secure log of what person performs data input and screen viewing. User-customization will allow this to become part of the medical record, as desired; |
| Provides a robust help functionality that is not only contextual to the screen currently being viewed, but contextual to the specific patient and his or her illnesses. The help functionality will include on-line training for both patients and professionals. The help functionality will be user customizable; |
| Provides documentation of any screen through the printing, FAXing and emailing capabilities of the hospital's clinical information system. The secure messaging functionality will have restricted yet selectable printing capabilities to protect privacy; |
| Provides forms such as Directive to Physicians, Medical Power of Attorney, Consent for Procedures, both for hardcopy and for electronic completion; |
| Provides patient specific information about medications and other therapeutic interventions. User-defined alerts can be entered to notify physician or hospital personnel or patient of possible drug-drug interactions, adverse drug reactions, lactation warnings, food-drug interactions and other hazards; |
| Provides results of laboratory, pathology, radiographic procedures and other ancillaries as defined by the institution and authorized by the patient's physician. These results will be provided as a summary that allows the patient to click on the specific result type to get further detail about the specific results, along with context sensitive education ("help") about the result; |
| Provides robust educational materials for viewing by patients, and will allow the hospital to augment or replace this data resource with other educational materials as desired. Physicians will be encouraged to provide customized instructions, disease education, references and recommendations. Physicians will be able to order that specific materials are provided by screen or print to a patient, and can document the patient's receipt of the materials. Discharge plans and instructions may be provided in print or by secure messaging to the patient; |
| Quality and compliance data will be customized, collected, integrated, and analyzed according to specifications of the hospital's compliance and performance improvement programs including initiatives supported through Quality Management, Care Management, and Utilization Management committees. User access to data will be based on need to know status to support the hospital's patient care and performance improvement initiatives. |
| Rapidly responds to data input and throughput; |
| Remains compliant with standards, including HIPAA, Joint Commission on Accreditation of Healthcare Organizations (JCAHO), Centers for Medicare & Medicaid Services (CMS), National Committee for Quality Assurance (NCQA), The Health Plan Employer Data and Information Set (HEDIS), and the Food and Drug Administration (FDA). Quality and compliance data will be collected, analyzed and transmitted according to the hospital's Quality Management, Care Management, Process Improvement and Compliance programs; |
| Remains compliant with standards, including HIPAA, Joint Commission on Accreditation of Healthcare Organizations (JCAHO), Centers for Medicare & Medicaid Services (CMS), National Committee for Quality Assurance (NCQA), The Health Plan Employer Data and Information Set (HEDIS) and Food and Drug Administration (FDA). |
| Serves as a portal to interact with hospital defined Intranet resources, as well as the Internet as a whole, including search engines, medical databases and consumer sites; |
| Supports data entry and data capture both through the functionalities of the hospital's CIS and the proprietary data capture tools provided by PatientCentralTM, especially for impaired or disabled persons; |
| Supports interactions with external systems via the communication portals included in the clinical information system. This makes FAXes, paging and other communications possible. Modules will be available to perform these communications tasks if not available through the clinical information system; |
| User customizable to define unacceptable, erroneous, or risky data entry, and will provide understandable error messages and contextual troubleshooting capabilities; |
| Uses a familiar web-like graphical user interface, and incorporates a Microsoft Windows® compatible interface; |
| Uses the enterprise wide master patient index.; |
| Microsoft Windows® compatible interface.; |
